Residential property manager
PropTech & Real Estate
Real estate software built around the systems you already run.
An independent engineering partner for owners, operators, property managers, brokerages and proptech companies. We build, integrate, modernize and support the systems around your property management, leasing and accounting platforms, across residential, commercial and development portfolios.
- Independent of property software vendors
- Your code, your IP
- US · Canada · UK/EU · Middle East · ANZ
Every lead answered, toured and applied for in one flow, across every property.
Lease-up across the portfolio
Today's queue · Automation prepares, people decide
- Application · Unit 12CPay stub looks altered. Flagged for review.Leasing to review
- Work order · Leak in 3BPhoto read. Urgent, plumber notified.Vendor en route
- Lease · Northgate Unit 414 clauses abstracted. Renewal option found.Lease admin to confirm
- Rent roll · MayMatched to the bank. No exceptions.Done
Resident app
Riverside LoftsUnit 4BLease renews 1 Aug · May rent paid
Pay rentRequest a repairBook amenity
- Package at the front deskArrived 10 min agoReady
- Repair request R-1042Technician booked for ThursdayScheduled
Illustrative screens, not client data.
Who we work with
Every asset class. Every seat at the table.
Pick the market you operate in or the kind of business you run. Each page starts with that segment's workflows, data and rules.
By market
01
Residential & Multifamily
Apartment and build-to-rent operators: leasing, rent, resident experience and maintenance.
- Leasing
- Residents
- Rent
02
Commercial Real Estate
Office, retail and industrial: lease administration, tenant experience and CAM.
- Lease admin
- Tenants
- CAM
03
Construction & Development
Developers and builders: project tracking, site data, budgets and handover.
- Projects
- Site data
- Handover
04
Transactions & Brokerage
Buying, selling and leasing: listings, CRM, offers and closing.
- Listings
- CRM
- Closing
By type of business
01
Owners, Investors & REITs
Portfolio data, asset management and investor reporting you can trust.
- Portfolio data
- Reporting
- Valuation
02
Property Managers & Operators
Centralized leasing, maintenance and accounting across every property.
- Centralization
- Maintenance
- Accounting
03
Brokerages & Listing Platforms
Agent tools, listing data feeds and client portals.
- Agents
- Listings
- Portals
04
PropTech Companies
Series B–D teams scaling a product, a marketplace or a new channel.
- Platform
- Integrations
- Scale-up
Problems we solve
From first enquiry to final report, the work we're asked for most.
Six problems we hear from real estate teams. Each row names the problem the way your team describes it, and what we typically build to fix it.
Leasing & applications “Leads fall through the cracks between our tools.” Leads, tours and applications sit in separate systems, guest cards get duplicated, and fake documents slip through.
What we build
One lead and tour pipeline, two-way property management integrations, and online applications with document checks.
Resident & tenant experience “Residents call for things they should do in an app.” Rent, repairs, packages and amenity bookings all run through the front desk and email.
What we build
Resident and tenant apps and portals connected to your live systems: payments, requests, access and amenities.
Maintenance “Work orders live in texts and spreadsheets.” Requests arrive by phone and email, nobody sees the backlog, and vendors are chased by hand.
What we build
Work-order and technician apps, vendor portals, and preventive maintenance schedules.
Lease administration “Nobody can say what’s in our leases.” Critical dates, options and escalations are buried in PDFs and amendments.
What we build
Lease abstraction with human review, a lease and critical-dates database, and CAM reconciliation support.
Portfolio reporting “Every investor report takes a month of spreadsheets.” Property management, accounting and market data disagree, so every report is rebuilt by hand.
What we build
A portfolio data platform, asset management dashboards, and investor and lender reporting.
Energy & compliance “We can’t get the energy data we’re asked to report.” Meter and tenant data are scattered, and building performance rules keep tightening.
What we build
Utility and meter data pipelines, building performance and ESG reporting, and tenant data collection.
AI in the workflow
AI reads the building. Your team makes the calls.
AI reads leases, applications, work orders and payments, checks them against your own policies, and prepares the work. Pick a task to see it on the building.
Illustrative scenes, not client data.
Modernize without starting over
No software to sell. Just the right system for how you operate.
Most operators can't pause leasing and rent collection for a platform switch. We build, integrate and modernize around the systems you already run, one property or workflow at a time.
Software implementation partnerChapter247
Starts from a software vendor's product
Starts from how your properties actually run
Configures within one platform
Builds what your property management system doesn't cover
Specializes in one system
Works across property management, accounting, CRM and homegrown tools
Large rollout teams
Senior teams sized to the problem
Hands over at go-live
Can build, run and evolve the same system
We don't resell or implement any property management platform. We build around the property management, accounting and CRM systems you already run, using their supported interfaces.
-
01
Start contained
One property, one region or one workflow.
Week 1 -
02
Keep proven systems
Your property management and accounting systems stay. We connect around them.
No rip-and-replace -
03
Prove it on site
A scoped release, measured against a baseline set up front.
Measured -
04
Roll out across the portfolio
Add the next properties, regions or workflows on the same foundation.
Property by property
- C ClarifyTarget: every lead answered within minutes, at every property
- L Locate · most effortLead sources, CRM, tour tools and guest cards in the PMS
- E Evaluate · most effortBuild or extend, integration access and a fair housing review
- A ArchitectOne lead pipeline, two-way PMS sync, a central team workspace
- R RoadmapPilot on three properties, then roll out region by region
Engagement models
Clarity before code. Evidence before scale.
Start small and expand, or bring us in for a defined program. Models can change as the work changes.
01
Discovery sprint
Fixed scope. Map one workflow across your properties and agree what to build, with a clickable prototype.
Best forStarting with clarity
02
Fixed-scope project
Defined outcome, timeline and price for a well-understood build, integration or migration.
Best forClear requirements
03
Dedicated team
A cross-functional Chapter247 team on your product or portfolio roadmap, scaling as you need.
Best forOngoing product work
04
Managed support
Maintenance, enhancements, integrations and monitoring under agreed service levels.
Best forRunning what's live
Proof
Built for real properties. Measured on real results.
A real estate product we built and still run, measured against the baseline we agreed during CLEAR.
01 / 01
Security & compliance
Built for tenant data and regulated reporting.
Real estate systems hold applicant, resident and payment data, and feed investors, lenders and regulators. These controls are part of how we design, not a review at the end.
01
Tenant data protection
Applicant, resident and tenant data kept under control
- Screening and ID data masked outside production
- Encrypted in transit and at rest keys in your cloud account
- Rent payments handled through PCI-compliant payment providers
02
Housing and privacy rules
Rules built into the workflow, not worked around
- Fair housing review of leasing scripts, screening rules and automation
- GDPR and UK GDPR-aware design for UK and EU portfolios
- Retention and consent for applications, screening and resident records
03
Reporting you can stand behind
Every number traceable to its source
- Energy and emissions data for building performance rules such as NYC Local Law 97
- Investor and lender reporting reconciled to the ledger
- Audit trails on every automated step and approval
“Think first. Then build.” is not a delay before delivery. It is how we make delivery more dependable.
Connect
Clarity before code.
We will help clarify the workflows, data, users, risks, and build path before your team commits engineering budget.
- Workflows
- Data
- Users
- Risks
- Build path