Logistics & Transportation

Logistics software built around the systems you already run.

An independent engineering partner for carriers, brokers, 3PLs and logistics technology companies. We build, integrate, modernize and support the software around your TMS, WMS, telematics and ERP platforms.

Book a workflow review See the problems we solve
  • Independent of ERP and MES vendors
  • Your code, your IP
  • US · Canada · UK/EU · Middle East · ANZ

Live network · updated just now

Geofence · Load 55098 arrived at the Atlanta DC

Load
ETAmiles to go

Illustrative network, not client data.

Who we work with

Every load. Every mile to delivery.

Pick the segment you serve or the kind of business you run. Each page starts with that segment's freight, systems and rules.

By segment

01

Trucking & Fleets

Truckload and LTL carriers: dispatch, telematics, driver apps and settlements.

  • Dispatch
  • Telematics
  • Drivers
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02

Freight Brokerage & Forwarding

Brokers and forwarders: quoting, carrier sourcing, documents and tracking.

  • Quoting
  • Carriers
  • Documents
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03

Warehousing & Fulfilment

Warehouses and fulfilment centres: receiving, picking, labour and billing.

  • Receiving
  • Picking
  • Billing
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04

Last-Mile & Delivery

Delivery networks: routing, proof of delivery and customer updates.

  • Routing
  • Proof of delivery
  • Updates
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By type of business

01

Carriers & Fleet Operators

Mid-market fleets modernizing around the TMS and telematics they run.

  • TMS
  • Telematics
  • Safety
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02

Brokers & 3PLs

Brokers and 3PLs: carrier networks, customer portals and margin.

  • Carriers
  • Portals
  • Margin
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03

Logistics Technology Companies

Series B–D teams building products that carriers, brokers and shippers run on.

  • Platform
  • Integrations
  • Scale-up
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04

Shippers & Supply Chain Teams

Manufacturers and retailers running their own transport and carrier networks.

  • Carrier networks
  • Visibility
  • Freight spend
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Problems we solve

From quote to proof of delivery, the work we're asked for most.

Six problems we hear from logistics teams. Each row names the problem the way your team describes it, and what we typically build to fix it.

Order intake A shipment is replanned because the original details were incomplete. Orders arrive through portals, email and partner systems with inconsistent fields.
What we build

Validate shipment data at intake and route missing details before planning begins.

Fleet & dispatch Dispatchers use several screens to understand one exception. Vehicle, driver, location and customer updates are spread across transport tools.
What we build

Bring live operating context into a dispatch queue with clear escalation ownership.

Warehouse handoffs A late warehouse update becomes a missed delivery promise. Picking, loading and carrier events do not always reach the same operational view.
What we build

Connect warehouse and transport events so teams can act on handoff delays.

Delivery visibility Customers ask for delivery evidence that is hard to retrieve. Photos, signatures, timestamps and order records are stored in different places.
What we build

Link proof of delivery and exception evidence to the shipment record.

AI agents across the load cycle

AI works the calls, texts and emails. Your team handles the exceptions.

Agents that answer carriers, check in with drivers, read paperwork and chase payments, then write everything back to your TMS. Anything outside your rules goes to a person.

Explore our AI practice
Agent working

    Written back to your TMS

    Based on an AI platform we helped build for freight brokerages. Illustrative example, not client data.

    Modernize without starting over

    No platform to sell. Just the right system for how you work.

    Freight can't stop for a system switch. We build, integrate and modernize around the systems you already run, one lane, site or workflow at a time.

    Platform implementation partnerChapter247
    Starts from a vendor's product

    Starts from how your freight actually moves

    Configures within one platform

    Builds what your TMS doesn't cover

    Specializes in one platform

    Works across TMS, WMS, telematics, ERP and homegrown tools

    Large program teams

    Senior teams sized to the problem

    Hands over at go-live

    Can build, run and evolve the same system

    We don't resell or implement any TMS or WMS. We build around the TMS, WMS, telematics and ERP systems you already run, using their supported APIs, EDI and carrier integrations.

    1. 01

      Start contained

      One lane, customer, site or workflow.

      Week 1
    2. 02

      Keep proven systems

      Your TMS, WMS and telematics stay. We connect around them.

      No rip and replace
    3. 03

      Prove it on live freight

      A scoped release on real loads, measured against a baseline.

      Measured
    4. 04

      Expand on the same foundation

      Add the next lane, site or customer without restarting.

      Lane by lane

    How logistics uses CLEAR

    Every logistics engagement starts with C247 CLEAR.

    Explore C247 CLEAR
    1. C ClarifyTarget: every customer sees a reliable ETA without calling
    2. L LocateMost effort: TMS, ELD and telematics feeds, carrier portals, EDI and the spreadsheets between them
    3. E EvaluateMost effort: carrier APIs, EDI or tracking apps, and data quality carrier by carrier
    4. A ArchitectTracking service, ETA calculation and exception alerts
    5. R RoadmapTop customers first, then every lane

    Engagement models

    Clarity before code. Evidence before scale.

    Start small and expand, or bring us in for a defined program. Models can change as the work changes.

    01

    Discovery sprint

    Fixed scope. Map one workflow and agree what to build, with a clickable prototype.

    02

    Fixed-scope project

    Defined outcome, timeline and price for a well-understood build, integration or migration.

    03

    Dedicated team

    A cross-functional Chapter247 team on your logistics and product roadmap, scaling as you need.

    04

    Managed support

    Maintenance, integrations and monitoring under agreed service levels, sized to your operating hours.

    Proof

    Built for real freight. Measured on real results.

    A logistics product we built and still run, measured against the baseline we agreed during CLEAR.

    Regional logistics operator

    Turning delivery data into on-time decisions across the fleet

    • Logistics
    • Data pipelines
    • Routing intelligence

    Security & compliance

    Built for freight data and fraud resistance.

    Logistics systems hold customer, carrier and payment data, and freight fraud and cargo theft keep rising. These controls are part of how we design, not a review at the end.

    01

    Shipment and customer data

    Customer, carrier and payment data kept under control

    • Customer data masked outside production
    • Encrypted in transit and at rest keys in your cloud account
    • Role-based access for shippers, carriers, drivers and staff
    02

    Fraud and identity controls

    Built into onboarding, tendering and payment

    • Carrier identity checks before a load is tendered
    • Change-of-details alerts on bank, phone and email changes
    • Electronic documents ready for e-BOL and the EU eFTI rules
    03

    Responsible AI in logistics

    Every AI step explainable to your team

    • Human review on claims, payments and carrier decisions
    • No training on your shipment data without explicit consent
    • Audit trails on every automated step and approval

    “Think first. Then build.” is not a delay before delivery. It is how we make delivery more dependable.

    Connect

    Clarity before code.

    We will help clarify the workflows, data, users, risks, and build path before your team commits engineering budget.

    • Workflows
    • Data
    • Users
    • Risks
    • Build path
    Book Discovery Call Submit RFP