- GOAL
- Cut claim cycle time by 40%
- USERS
- 120 adjusters, 3 regions
- SUCCESS
- Simple claims settled in < 48 h
- CONSTRAINT
- Keep the current policy core
- OUT OF SCOPE
- Underwriting, this phase
What we do
More than consultants, we are your partner in success.
We help product and engineering leaders define, build, modernise and scale digital systems across AI, applications, data and cloud.
Intelligent enterprise · console
Live
- Data & Cloud Platform
- Workloads & App Modernisation
- GenBI Services
- DevOps
- GenAI Services
- Governance & Security
01 / 06Data & Cloud Platform Engineering
- Data platform and data catalog accelerators
- Data lake and lakehouse deployment
- Cloud performance optimisation and testing
Platform
Generative AI
Unified data platform
Connected data fabric
Business applications
Orchestration & operations
- 13+
- Years building digital systems
- 1200+
- Projects delivered
- 100+
- Global client relationships
- 180+
- Engineering and delivery specialists
Create change that holds up
From a difficult decision to a system the business can depend on.
Chapter247 brings strategy, design, engineering and operations together around the outcome you need. We start by understanding the business context, stay accountable through delivery, and build for what happens after launch, not just for the demo.
Every engagement runs through C247 CLEAR, our five-step method. Explore the framework
You bringA difficult decisionShould we modernise claims, and where does AI fit?
You getA dependable systemLive, measured and supported after launch.
CStep 01 of 05 · Clarify
Clarify the outcome
Agree the business outcome, the people it serves, the constraints and how success will be measured, before anyone talks about technology.
What we do
- Stakeholder workshops and current-state review
- Outcome, KPIs and success criteria
- Scope, constraints and what stays out
Services engaged
Data & Cloud Platform
Workloads & App Modernisation
GenBI
DevOps
GenAI
Governance & Security
LStep 02 of 05 · Locate
Locate data, systems and dependencies
Map the data, systems, integrations and manual steps the outcome depends on, and how ready each one really is.
What we do
- Data source and system inventory
- Integration and dependency map
- Data readiness and quality check
Services engaged
Data & Cloud Platform
Workloads & App Modernisation
GenBI
DevOps
GenAI
Governance & Security
EStep 03 of 05 · Evaluate
Evaluate fit, risk and cost
Test feasibility, AI fit, security and compliance exposure, human review needs and run cost, so the risks are known up front.
What we do
- Technical and AI fit assessment
- Security, compliance and responsible AI review
- Build-vs-buy and run-cost model
Services engaged
Data & Cloud Platform
Workloads & App Modernisation
GenBI
DevOps
GenAI
Governance & Security
AStep 04 of 05 · Architect
Architect the solution
Design the experience, applications, AI services, data platform and cloud foundations as one system that can grow.
What we do
- Target architecture and integration design
- Data platform and AI service design
- Security and identity by design
Services engaged
Data & Cloud Platform
Workloads & App Modernisation
GenBI
DevOps
GenAI
Governance & Security
RStep 05 of 05 · Roadmap
Roadmap the build
Turn the blueprint into releases with acceptance criteria, success metrics and the operating model for after launch.
What we do
- Release plan with a pilot first
- CI/CD, MLOps and quality gates
- Success metrics and run model
Services engaged
Data & Cloud Platform
Workloads & App Modernisation
GenBI
DevOps
GenAI
Governance & Security
- DATA
- Sources, owners and quality
- SYSTEMS
- Applications and dependencies
- INTEGRATION
- Interfaces and data flows
- READINESS
- Gaps, risks and quick wins
- DATA READINESS
- Medium
- REGULATORY
- Low exposure
- INTEGRATION
- Medium effort
- HUMAN REVIEW
- High-value only
- RUN COST
- Within budget
- EXPERIENCE
- User journeys and workspaces
- APPLICATIONS
- Services, rules and APIs
- AI SERVICES
- Models, retrieval and guardrails
- DATA PLATFORM
- Quality, catalog and access
- CLOUD & SECURITY
- Identity, monitoring and controls
- DISCOVERY
- Align and prepare
- PILOT
- Prove one workflow
- RELEASE 1
- Ship the first production release
- SCALE
- Measure, improve and hand over
Think first. Then build. is not a delay before delivery. It is how we make delivery more dependable.
Areas of expertise
From strategy to systems that run.
Seven core capabilities, one senior team. Start with the one you need most, and bring in the others only when the work requires them.
Artificial Intelligence
AI systems, automations, assistants and intelligence layers planned around real workflows and usable data.
Explore service
Strategy & Innovation
Discovery sprints, technical due diligence, product roadmaps and business process automation before build.
Explore service
Custom Application Engineering
Web, mobile, API, MVP and full product engineering for complex business use cases.
Explore service
Data Engineering
Pipelines, platforms and governed data that teams and AI can trust.
Explore service
Cloud Transformation
Infrastructure, modernisation, operations and cost optimisation for systems that need to run reliably.
Explore service
Experience Design
Research, UX and product design grounded in real workflows and real users.
Explore service
Forward Deployed Engineering
Senior engineers embedded in your team, owning one hard problem end to end until it runs in production.
Explore serviceIndustries
Industry context before solution architecture.
Each vertical needs a different understanding of workflows, roles, data, compliance, and operational pressure.
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InsurTech
Claims, policy, underwriting, document, and compliance workflows. ClaimsPolicyUnderwritingPropTech
Property, tenant, asset, transaction, listing, and document workflows. PropertyTenantsAssetsEdTech
Learner journeys, assessments, content delivery, reporting, and platform workflows. Learner journeysAssessmentsContent deliveryLogistics
Dispatch, tracking, fleet, document, claim, and settlement workflows. DispatchTrackingFleetManufacturing
Production, inventory, quality, maintenance, and plant operations. ProductionInventoryQualityHealthTech
Patient, provider, appointment, billing, care, and EHR workflows. PatientsProvidersAppointmentsFinTech
Payments, onboarding, KYC, risk, compliance, and transaction flows. PaymentsOnboardingKYCRetail
Commerce, inventory, fulfilment, marketplace, and customer experience systems. CommerceInventoryFulfilmentOur Clients
Trusted by global brands
We help ambitious brands grow with proven strategies and execution.
Client impact
Building things that will last.
Featured work across verticals: proof that the method works beyond one flagship project.
Regional insurance carrier
Settling simple claims the same day with document AI and human review
Residential property manager
Filling vacancies faster with tenant matching and digital leasing
Online learning provider
An adaptive learning platform that keeps every learner on track
Regional logistics operator
Turning delivery data into on-time decisions across the fleet
Precision components manufacturer
Predicting machine failures before they stop the line
Multi-specialty clinic network
Cutting patient intake time in half with a clinically reviewed assistant
Digital lending platform
Same-day lending decisions with explainable risk scoring
Specialty retailer
One AI-assisted platform for every customer conversation
01 / 08
Connect
Clarity before code.
We will help clarify the workflows, data, users, risks, and build path before your team commits engineering budget.
- Workflows
- Data
- Users
- Risks
- Build path